Quality Family Learning
Teacher Experience
Reception Staff

Recption Staff


Our friendly reception team play an integral role in our swim school.
They have a sound knowledge of our swim school program and philosophy and provide a link between the teachers, parents and management.


Their duties are varied and include:

  • Welcoming families, accepting & recording fee payments, recording attendance, cancelling and booking classes.
  • Assist with the purchase of goggles, bathers and other equipment.
  • To address concerns from parents, to provide information either in person or by phone.

There are times when it is not appropriate or difficult to interrupt classes to discuss concerns, our reception team will relay and when possible address concerns from parents to teachers or management.


A pleasurable reception task is to reward pupils who have achieved a special goal that day with stamps, stickers, or colour sheets and experience the excitement of the recipients.



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